In the past few years, I’ve had the honor of working with a number of professionals who are part of Gen Z. They’ve been honest, principled people who care about the world around them. I have been impressed with their awareness of current events and how strongly they feel about social issues.
But some employers are complaining that Gen Z – defined by many as those born between 1997-2012 – is hard to work with. One poll of managers reports 74% find Gen Z to be challenging to work with. Another found managers were more likely to fire Gen Z than any other group. You can find the frustration in these surveys, and in casual conversations with friends and co-workers.
This might be a case of young people being young people. Every new generation is considered difficult at some point in time. But there might be more to it with Gen Z. After all, Gen Z is the first generation to grow up with computers and technology in their hands from Day One. And, they went to college during the COVID-19 pandemic.
Let that sink in for a moment. An entire generation has communicated more using technology than any other generation. And, not surprisingly, many of the complaints from managers concern communication skills. At work, your ability to communicate is often just as important as your technical knowledge.
Some employers also reported that Gen Z is entitled, easily offended and not productive.
There’s hope for managers of Gen Z employees. Many Gen Z employees are looking for more mentoring. They may also need more initial direction and coaching. Because they have spent part of their early career working remotely, they haven’t had as many opportunities to observe those around them. They will thank you for spending more time with them.
If you are a Gen Z employee, it’s important not to overlook this concern. Being smart is not enough to get ahead at work. You must also learn to communicate well with others, and to work together with a team.
If you feel you are lacking in these areas, it is your responsibility to learn. A workplace is much different from a university. Your boss and peers aren’t required to teach you or to keep you happy. If you’re learning new material, seek out mentors who agree to help. Or, look for online resources or classes you might take.
It’s also important to remember that the workplace is made up of people with very different viewpoints. And, although it’s fantastic that companies are trying to be more aware of social issues, you will disagree with some co-workers about personal or political topics. That doesn’t mean that the work isn’t still important.
Your career is something that’s built, block by block, over many years. You are the CEO. If you’re struggling, it’s your responsibility to ask for help. It’s your job to keep working at it. It’s the only way to move forward in your career.
Angela Copeland, a leadership and career expert, can be reached at www.angelacopeland.com.