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VOL. 48 | NO. 45 | Friday, November 8, 2024
Be prepared to turn interview disasters into victories
Years ago, I interviewed for a job in Pittsburgh. I flew in late at night with the interview scheduled first thing the next morning. As I unpacked, I realized I had forgotten the pants to my suit. My mind was racing as I searched through the options.
Could I wear the pants I’d flown there in? No, they were sweatpants. Could I call a cab to take me to a mall? No, it was late; everything was closed. Could I have a pair of pants shipped to me from home? No, all the shippers were closed for the day.
This brainstorming went on for an hour. I wracked my brain as I tried to think of a creative solution to this big problem.
It turned out, packages could be dropped off directly at the airport until around midnight for FedEx and be delivered by 6 a.m. The only catch was getting the pants to the airport.
My apartment manager was the only one with a key to my apartment, but I didn’t have her phone number. So, I called a neighbor who was friends with another neighbor who had a dog that the building manager walked every day. I knew he would have the building manager’s phone, and I knew my other neighbor had the dog owner’s phone number.
After a few calls, I found the building manager’s phone number. I called and asked her to give my key to a friend who was willing to drive the pants to the airport. My friend entered my apartment and called to locate the correct pair of pants. Then, he drove them to FedEx at the airport.
Afterward, I alerted the hotel desk to contact me the moment the pants arrived – which they did. I made it to the interview, and no one noticed anything unusual.
Then one of the interviewers asked a question: “Tell us about a time you encountered a problem and were able to find a creative way to solve it.” It was the perfect opportunity to share my story. The interviewers were both surprised and impressed. What started as a nightmare turned out to be a big win.
I don’t remember if I got that job, but I do remember that the interview went well.
The lesson: When it comes to job interviews, don’t expect everything to go perfectly. There’s often something that will go wrong. If you can plan on that thing, it’s much easier to roll with the punches and have a positive experience.
Interviewing is not about answering every question correctly. The hiring manager is more likely to remember how they felt about you than how you answered each question. It’s like going to a live comedy show. You don’t remember each joke, but you remember whether you had a good time.
Angela Copeland, a leadership and career expert, can be reached at angelacopeland.com.